Technical Support

We are the Essential Data Tools Support Team. We are the experts on Essential Data Tools software and we are ready and willing to help you realize the exciting possibilities available to you with every Essential Data Tools product you use.

Please check our Frequently Asked Questions (FAQ) list (see the right-hand sidebar) for the answers to most common support questions. If you have a question that is not answered in our FAQ file, you can use this Problem Submission Form for your inquiry and will receive a prompt reply, usually within one business day.


Instructions: fill out this form, check the appropriate boxes, provide your e-mail address, scroll down as necessary to type in the description; when done, press the "Submit to Support" button.

Can you reproduce this problem?:
Please indicate which
operating system is involved:
Select product:
Which version of the
product were you using:

Open "About" dialog for the exact version number.
Hint: some problems can be solved by downloading the most recent version.
Your name:
Your e-mail address:

NB: To avoid disruptions in your correspondence with us, please make sure email addresses ending in are not blocked by your anti-spam filters (Hotmail users are advised to add the above string to their Safe List).

Problem Description:
If a problem only occurs when other software is running, please include relevant details. If the problem involves an error message, please include the complete text of the message. You can scroll this field to enter as much text as necessary. Thanks!

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