If you have a question that is not answered in this manual, please take a
minute to check our Frequently Asked Questions
page before contacting technical support. There is a good chance that you
will find the answer there. When describing your problem, please be as specific
as possible. A detailed description of the problem will help us solve it much
faster. Please donít forget to mention the OS version, the program version,
and all other details that you think may be relevant.
Our staff is available to respond to your inquiries 24 hours a day, excluding
holidays. Messages are normally answered within one business day.